Refund policy

ALL SALES ARE FINAL

At The Gen X Reset, we carefully select products we think you’ll love. Because our products are fulfilled and shipped through our supplier network, we do not accept returns, exchanges, or cancellations once an order has been processed.

Please review your order carefully, including product details, sizes, colors, quantities, and shipping information, before completing your purchase.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the incorrect item, please contact us as soon as possible after delivery. Include your order number and clear photos of the item and packaging so we can review the issue.

If your claim is approved, we will work with you to provide an appropriate resolution, which may include a replacement or refund depending on the circumstances.

Lost or Missing Packages

If your tracking shows an issue with delivery or your package appears to be lost in transit, please contact us so we can review the shipment information and assist you.

Digital Products

All digital product sales are final. Due to the nature of digital products, we do not offer returns, exchanges, cancellations, or refunds once the product has been purchased or delivered.

Questions About Your Order

If there is a problem with your order, please contact us through our Contact page. We want to help resolve legitimate order issues whenever possible.